Tenants

Matching the right properties with the right tenants as quickly and smoothly as possible is our forte. We have a large selection of accommodation for students and professionals covering a wide range of areas across the North East.

Our team ensure that customer service starts from the moment you pick up the phone, and continues every step of the way.  Tenants living in our managed properties will be assigned a designated property manager who will be on hand to deal with all aspects of property management throughout your tenancy.  As an ARLA Propertymark Protected agent you can be assured that we follow a strict code of conduct and will provide you with a professional service.

We understand that you may have a busy and demanding lifestyle so we are happy to offer flexible viewing appointments.

Opening Times

Monday to Friday 9.00am - 5.00pm.
Weekend and evening viewings are available by appointment.

Online Services

Via our tenant section you will have access to all of the information you need; see below some of the online tools available to you:

  • Book a viewing;
  • Request a call back;
  • Make a general enquiry;
  • Submit application forms;
  • Report maintenance;

Insurance

Specialist tenants insurance with a market leader

At Exchange Residential we work with LegalforLandlords, a market leading provider of referencing and insurance solutions to the lettings industry. LegalforLandlords not only provide accurate and efficient referencing, but they also offer comprehensive and affordable specialist tenant’s insurance too.

For more information about the services available from LegalforLandlords, contact Becki on 0191 269950 or becki@exchangeresidential.com

Maintenance Request Form