Landlord Testimonials

Read what some of our Landlords think of Exchange Residential:


‘I’ve been a landlord with exchange residential for 18 years and had the pleasure of Eve managing our property . Every time we here needed her help she has been there with answers to all our questions. I cannot recommend this company and Eve more highly Many Thanks Exchange Residential & Eve’ 


‘I have been using Exchange residential for over 9 years and have seen them improve significantly over the years. Since Eve has taken over, I feel far more up to date and informed of the situation of tenants, property condition, and other communications regarding the property. Any requests have been delivered and followed up on, and genuine effort to keep both tenants and landlords happy. Well done and keep up the good work!’


‘Fast, efficient service and great communications. Most importantly, they have never failed to find me a quality tenant. This is over a 15 year period, so I’m delighted.’


‘As a landlord, I am highly appreciative of the professional service and responsiveness of Eve Brown and the team at Exchange Residential. We have been very impressed with the service.’


‘I have been a customer of Exchange Residential for many years, and while I have dealt with several different staff in that time, they are always helpful and professional. Communication is courteous, and any questions raised are answered promptly. I recently visited their office in Newcastle and received a warm welcome from Sophie, Eve and Maria. My property is in safe hands. Thank you.’ 


‘Exchange have a looked after our properties for over 15 years. In that time we have found them to be reliable, easy to work with and, most importantly, trustworthy. They keep us up-to-date with any works that are required and the tradesmen they use are both competent and reasonable. The accounting process is seamless and clear.
On the very rare occasions there are issues these are dealt with quickly and without hassle. I am pleased to continue to work with Exchange.’


‘Exchange Residential are an efficient organization, they have to be, they manage a large number of properties and as a result, hundreds of tenants are routinely satisfied with their service. Like any business, you get disruptions when staff are not available through maternity leave, illness, Covid isolation etc , but in my experience, Exchange Residential balance their time well and deal with 99% of their workload speedily and importantly, with a polite and easy manner.’